account-provisioning requests.

Courion is the leading self-service identity management toolset available and provides security, scalability and ease of use.

Self-service password resetting automates the manual password reset process normally performed by support staff. Users can access the system by computer or phone and are authenticated with personalised challenge-response questions (which can be derived from existing data stores). All resets and changes are logged and automatically ticketed into your helpdesk.

Self-service account provisioning allows authorised, and non-technical individuals such as business managers, to directly initiate and execute account-provisioning requests, in a controlled and secure environment and working within constraints that you set-up.

ComputerLand provide an end-to-end solution, encompassing consultancy, design, deployment, testing and acceptance, training and support – all professionally project managed to PRINCE 2 methodology. As part of the implementation process we will put in place a programme of user education that will encourage rapid and widespread adoption of self-service.

ComputerLand is a Courion Solution Partner, with a highly skilled, Courion accredited and ITIL approved technical team.