Typically 30-35% of helpdesk calls are the result of forgotten passwords and other password related issues. The Courion toolset enables secure authenticated self-service password resets that:
·   dramatically reduce your support costs
·   increase productivity through faster password resets
·   enhance security without burdening your helpdesk.

Additionally, whenever employees start, change role or leave IT staff must create, change or delete user accounts for business' systems and applications. Courion streamlines account provisioning and reduces IT workload by enabling authorised managers to execute