opt for fully comprehensive, call limited or service credit contracts.

We provide support 24 x 7 and, where applicable, can also provide permanent on-site maintenance engineers. We offer support on servers, desktop and laptop PCs, EPOS equipment, peripherals and communications hardware from all leading manufacturers.

Faults and failures can be registered either on-line or by calling our dedicated hardware call centre. From that point on, we manage your call through a well-defined management process to ensure that your problem is resolved as quickly as possible and within your contracted service level. We provide monthly management reports detailing calls logged and measuring our performance resolving these against the SLA.