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Wednesday, July 30, 2014
  Deskside support
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Managed product supply
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  -Deskside support
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A fully managed service for the provision of deskside support to your PC users.


Either as part of a comprehensive user support service or as a stand-alone managed service, we can reduce the cost and increase the quality of service of your deskside support function.

We achieve this by combining a proven operational process, with an effective use of technology and ITIL (Information Technology Information Library) best practice procedures.

Working in conjunction with a central helpdesk and user support operation, deskside support will resolve user problems and undertake planned activities (installations, moves, adds and changes) that can’t be undertaken remotely. As well as providing

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