| Issue |
To
achieve best value in the procurement of IT products, and related services, by
increasing procurement efficiency, implementing standardisation and improving
service levels.
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| Solution |
ComputerLand
provides Capita with a fully functional on-line procurement system. This has a
bespoke product and services catalogue, that’s updated daily and incorporates
Capita’s group-wide standard pricing and products. This easy to use system
supports over 500 users across the Group and enables them to view product
specifications, compare similar items, raise quotes, place orders and track
their progress.
Additionally,
ComputerLand provide a single, consolidated, monthly invoice which together
with a supporting journal is posted directly into Capita’s finance system,
reducing administrative workload and costs.
|
|
| Result |
“Implementation
of this system has enabled us to roll standardisation out to a decentralised
procurement model,” explains Capita’s Head of Procurement, Paul Smith. “The
system supports over two thousand quotation and order transactions per month
and has lowered our internal IT management costs”.
Paul Smith
continues, “ComputerLand understand our business, respond to our needs on a day
to day basis and provide us with an excellent level of service.”
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